Hi Susie, I assume you talked to searspartsdirect not sears. If you want a printed copy it does cost you. Most of the time you can download one for free. If you talk to someone via chat or on the phone they will sell you the paper copy and won’t show you how to get the electronic version.

It actually looks like Sears does not have the manual for that old snow blower. I’ve noticed that they are dropping parts and manuals for anything older than 20 years. I found a copy here. https://www.manualslib.com/5/53688457.html.